I work with businesses to help them transform customer brand experiences.

I've written and facilitated hundreds of workshops, working with agencies, clients as part of professional development and education programs, as well as on various topics in response to client needs. These include Innovation (business design - including new products, services and business models), Creative Leadership, Design Thinking, Growth Marketing, Technology Enabled Creativity and Customer Experience Design.

I'm a doctoral researcher focusing on how organisations strategically harness technologies to accelerate the innovation process and reduce risk and uncertainty. In other words, researching how to generate game-changing new business models, products and services. If you're interested in this research area get in touch.