David Williams
Gloucestershire & London, UK
David (aka 'dcw') is a customer experience and marketing strategist, with over 20 years experience in the Financial Services sector.
He is currently an Associate Partner at IBM Interactive Experience, combining his expertise in SME & Retail Banking, brand & customer strategy development to help Banks and other large organisations improve business results by changing how they engage and support their customers. He is a qualified Banker and Marketing graduate with an MBA from the University of Bath.