George Gonzalez-Rivas

I'm a process improvement guy -- this is called a Change Agent, or a Lean Sensei from the glass half-full-side and various unspeakable things from the other side. Sorry. Can't help myself. I really believe in the Continuous Improvement thing. And I'm fearless enough to keep at it.
Most of our GNP is in services, yet all our process improvements have been in factories and supply chains. Our knowledge workers need help too. Check out our new book, Far From the Factory: Lean for the Information Age to learn how to apply all this body of knowledge to your web-savvy workplace.

I've been a management consultant, an engineer, a small business operator, an author, and a fencer on the national team (now, that was a long time ago) but my favorite role is still Dad and Husband.