Gill is known as Your CRM Success Catalyst.

Her education and support will catalyse your success with CRM.

Gill has been described as "walking on water when it comes to CRM". Whatever your challenge, Gill is happy to tease it apart to find the real reason for it. Once diagnosed, she and her team at Opsis will work with you to give you a solution - be this training, advice, some technical fixes or more functionality released from your CRM.

If you have a group or team who want to understand more about CRM, Gill is well versed in many aspects of it and is an accomplished speaker in the CRM space. Her CRM experience spans countries from US to Europe and Asia - she now calls Sydney home. She has helped businesses of all sizes and just about every industry and also Australian Government, so Gill is well qualified to speak on how organisations can leverage CRM and really benefit from the data within it.

Her passion is using CRM the way that it is intended, with training and change management rather than oodles of potentially risky customisation. This delivers cost effective implementations and leaves budget available to train users so they are confident to make the solution work as planned.

If you are ready to explore Microsoft Dynamics 365, why not let her Guide Me Guru solution be your chaperone? Guide Me Guru takes you through many of the commonest scenarios in modern business and shows you how Microsoft Dynamics 365 will look after them for you. Then, Guide Me Guru shows you how the dashboards and reports will enable you to keep track of your business - with no extra effort.

If you have challenges beyond this, then talk to Gill - if anyone can help Gill can.

Gill's CRM keynote speaking topics include

'Nine essential steps to avoid CRM project failure'

'Leading a CRM Change',

'Everyone is looking to CRM for answers to the key questions - Can your CRM deliver the answers?',

'Jumpstart to CRM success',

'Taming the Beast of CRM Data'​,

'Choosing the best CRM for you'​,

'CRM can be the bridge between your sales and marketing teams' and

'Leveraging CRM for your business'.

Gill also organises CRM seminars and facilitates board room discussions to help with your CRM decision making.