Glauber Zagoto

Glauber Zagoto is currently Pre-Sales Specialist of products and services, offering complete solutions of Service Desk, Contact Center, Datacenter and Infrastructure.

Offering services as Cloud Services, hosting solutions & tools, backup service. Prospect for new business and consolidations of technical proposals.

Technical knowledge in many market tools and equipments such as Cisco, Microsoft, EMC, Linux OS, Load Balancers, Routers, Switches, Servers, Firewalls and all tools related to these brands or equivalentes.

Career developed in the area of Networks, with extensive experience in the implementation and administration of multi-platform products, upgrading systems, management and administration of large networks, acting with a focussed on the process optimization, afecting direct the reduction of costs and implementation of solutions.

Also responsible of the client delivery, management and supoprt of a critical Datacenter, managing a team running more than 25 staff, support all the infrastructure of voice and data, and also managing the whole process of resource allocation, life-cycle management of projects, and resources allocated to other projects.

Good skills handling P&L, forecasting negotiations with the customer.