Thaine Cowan

Question: Unitrin Direct Auto Insurance (Any good?)?

Asked by: hyphenga-ga I recently responded to an e-mail for a free auto insurance price quote (I'm in California). I wasn't really looking to shop around - and wasn't planning to switch companies to save a buck or two, but I was kinda shocked when the price quote I got from Unitrin Direct (same coverage limits and deductibles) was $510 less than I'm paying now. I called and asked what the catch was and they said they sell direct with no agents/offices and pass the savings onto the customer (logical, but obviously scripted answer). They also touted an A.M. Best Excellent rating, but what good is financial stability if they bungle claims (for example) or have terrible customer service? So I guess I'm looking for a little confidence - or a big fat warning - before I jump into anything. Are they reputable? Is there any objective info available about them? (I'd love any good/bad comments from Unitrin customers out there too.)

BEST ANSWER: Try this site where you can compare quotes from different companies: INSUREINFO.US