Gurnee Volkswagen

Gurnee Volkswagen, located just north of Chicago, Illinois, offers customers an impressive selection of the latest makes and models of Volkswagen cars, wagons, SUVs, and vans, including the popular Beetle, Jetta, and Passat models. In addition to enthusiastic service from the dealership's experienced and friendly sales staff, Gurnee Volkswagen customers enjoy a top-notch service department, which Volkswagen has continually recognized for its above-par customer service. Based on a customer service index, the manufacturer recently ranked the dealership as 1st in the Gurnee area, 1st in the Northern Lake County region, and 10th in the United States.

Every new vehicle purchased at Gurnee Volkswagen comes with a Volkswagen carefree maintenance plan, covering maintenance charges on scheduled appointments for three years or 36,000 miles, whichever occurs first. The service department at Gurnee Volkswagen has a positive reputation for providing excellent customer service in a timely manner. For all types of automobile services, from regular oil changes to major repairs such as transmission replacements, customers can complete a service request form, available on the dealership's website at www.volkswagengurnee.com. Once a customer submits the form, he receives a prompt reply that answers any questions he asked, addresses any information that is further required regarding the type of service requested, and confirms the service appointment. The highly qualified technicians in the Gurnee Volkswagen service department provide prompt maintenance and repairs for both new and pre-owned vehicles.

For added convenience, a parts request form is also available on the Gurnee Volkswagen website. Customers can rely on the dealership to maintain a comprehensive inventory of original equipment manufacturer parts. If a part is not in stock when a customer requests it, the parts department's knowledgeable technicians place the order and have it ready for service in a timely manner.