Guy Viau has a M.Sc. in Project Management (1986) and a PMP certification (1998). He is the co-author of « Who Cares » a book, dealing with processes for empowering people in your management systems (not to be confused with “Human Resources Management”). Since 1986, Guy has assumed Project Management and Management Training and Consulting assignments throughout Canada, in both official languages. For many years, Mr. Viau also taught Management courses for the faculties of Administration and Industrial Relations at the “Université du Québec à Hull” (UQAH*). Guy founded GRV Management Consultants in 1986 after a 15 year career in Informatics. During the following 26 years, in addition to his training and consulting assignments, he worked in close collaboration with Mr. Michael Howe to develop a suite of Management Processes applicable to the following fields: managing your employees, managing your boss (es), managing your client (s) and managing your project (s). Starting with project management (initially sold under the trade mark of PROVAC*), each of the processes was developed empirically, in collaboration with clients. As we said in our "Who Cares" e-book (www.whocares-managementcentre.com): “We have spent the last thirty-plus years working with clients, helping them implement better processes for managing their people. Along the way we were observing the behavior patterns emerging from using the new processes, and refining the models further.” (Who Cares' book Preface) This book is about our story and the processes we and our clients have refined to liberate the power in their people.