I'm a public contact professional with over 10 years experience in demanding environments. Whether I am training a new hire or helping to solve a problem for an upset customer, I make sure everyone comes away from the interaction with what they need to feel good about it. For the past few years, I have been doing a lot of self-directed research and study in hopes of moving into the dynamic world of startups. I feel my instincts of finding order in chaos and diagnosing chaos in order are well-suited to this culture.