Heidi Araya

MBA: focus on Project Management, expected December 2014. Experience running projects under different SDLCs, including Agile, Scrum, Kanban, Waterfall. Proven project management, people management, and leadership skills. Large & small business experience, including startups. Able to drive and challenge business on assumptions.

Agile & Lean Coach. Design, develop, implement & manage standard Agile practices. Product Owner, Agile champion for successful transition of Waterfall to Scrum. Assisted organizations in scaling Agile software development. Four years of agile software development experience. Practical Scrum experience as Certified Scrum Product Owner. Certified Scrum Master. Certified Scrum Professional.

Process Efficiency Expert. Certified Business Analyst. Applied and implemented improvements to Agile and Lean software development processes to create efficiencies, cut slack time, and better reflect actual development processes. Made changes to documentation processes at multiple places of employment to save up to 90% of cost to produce documentation. 10+ years experience in technical documentation. Business Process and Process Improvement: CMMI, Six Sigma Black Belt.

ISO 27001 & SSAE16 Audit experience. Documented policies, procedures and processes for 2 audits, each covering ISO 27001 & SSAE16 audit guidelines. Audit passed with highest marks.

Agile ▪ Business Process Re-engineering ▪ Project Management ▪ Product Management ▪ Business Analysis ▪ Scheduling ▪ Organizational Efficiency ▪ Coaching ▪ Leadership ▪ Mentoring ▪ Scrum Product Owner (CSPO) ▪ Scrum Master (CSM) ▪ Scrum Professional ▪ (CSPO) ▪ Technical/ Product Documentation ▪ Kanban & Lean ▪ JAD/RAD ▪ SDLC ▪ CMMI ▪ Six Sigma ▪ PMBOK ▪ XP ▪ Rapid Development ▪ ISO & SSAE16 ▪ Stakeholder Management ▪ Requirements Gathering ▪ Change Management ▪ Product Development ▪ Team Leadership