A LITTLE BIT ABOUT US Hitokuchi Group has been in the food industry since 2011 and Hitokuchi Bakery is a new baby born from the group. The bakery has been baking gourmet roll cakes from scratch, decorating them beautifully, and delivering them to our customers' doors since 2013. Each cake is carefully made from scratch with only the finest, all-natural ingredients, just like you would use at home. The Founder Hitokuchi Bakery grew out of a love for two things: art and beauty. I love to create beautiful things and having a finished product that could be eaten and enjoyed was my ultimate dream come true! I started my own Japanese food business and expanded to sell customisable printed roll cakes that I adopted from Japanese baking technique. My greatest dream is to one day swing open the doors to a shiny new bakery with my name on it! WHAT MAKES YOUR BUSINESS UNIQUE? Hitokuchi Bakery operates with a mindset of quality over quantity. Each product is made from scratch in our home kitchen and decorated to reflect the tiniest detail possible. We love to capture the personality of our customers in the designs of our baked goods, because our customer's happiness means everything to us. As a business, making money is important and necessary, but our greatest delight is in the smile and joy that spreads across the face of a happy customer. Regards, Nadya (http://about.me/nadstephtan) Founder of Hitokuchi Shoppu Group FAQ: • When should I order? • Orders for Monday thru Friday should be placed at least three days in advance. • Is it possible to order deco roll cakes with custom decoration? • Yes, we can accommodate and create special designs with personalised message for our customers. • Do the cakes need to be refrigerated? • Our cakes are made with the freshest of ingredients, therefore they are perishable and need to be refrigerated. • What is the shelf life of the cakes? • Our cakes will keep for approximately one week in the refrigerator. • Do you ship cakes outside Jakarta? • Yes. We ship our beautifully hand-made deco roll cakes via JNE anywhere in Indonesia (as long as your city appears in the destination box). All orders will be shipped using one day delivery with shock-proof food grade packaging.