Experienced IT support professional with three years of proven expertise in diagnosing and resolving technical issues across diverse platforms, including SAP B1. Skilled in hardware, software, networking, and SAP B1 implementation and support. Passionate about delivering exceptional customer service and ensuring seamless operations. Known for clear communication, proactive problem-solving, and minimizing downtime. Committed to ongoing learning and staying updated with industry trends. Ready to leverage skills and experience to drive success in IT support teams.

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