Mark Jones

Success in a world of customer service requires perseverance, driven focus, and exceptionally honed interpersonal skills. As an experienced professional with a strong history of managing client relationships and drastically increasing revenues, I stand in a prime position to significantly contribute to your objectives and goals as your new Leader.

My experience in securing new customers, analyzing the market and competitive trends, and nurturing beneficial relationships positions me to make an impact immediately. By leveraging product expertise and keen insight to implement strategic solutions, I excel at connecting with key decision-makers and quickly ensuring top-tier service and satisfaction while driving staff training/development and team motivation.

My expertise lies in successfully maintaining customer/client relationships and providing outstanding superior service and support to meet and exceed expectations and requirements. Throughout my career, I have managed customer communications and initiatives to improve customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make а significant contributions. I bring my skills to guide the team to build a network of partners to learn about and apply the orchestration model.

I have a proven track record of successfully leveraging strategic sales planning, brand management, spearheading dynamic sales team establishment and development, implementing staff training and certification programs, and structuring corporate operations and marketing initiatives to propel revenue increases; innovating programs and campaigns to penetrate previously untouched market places and generate significant revenue flows while maximizing return on investment; building, developing, coaching, training, and overseeing sales and customer service teams, conducting ongoing performance evaluations and implementing strategic action plans to ensure rock star performances.

As your next Leader my dedication to creating solid and productive partnerships, along with my true motivation to meet or exceed goals, characterizes my career accomplishments. These skills, combined with my articulate presentation talents, will allow me to benefit your team greatly. I look forward to discussing this position in further detail. Thank you for your consideration.