Accomplished social media professional with a proven track record of creating and implementing successful social media strategies that builds trust, awareness, fans, and revenue growth.
Using social media to provide outstanding customer service, demonstrating the customers best interest is at heart, while learning their needs and expectations and feeding this back to the business.
An exceptional people manager and communicator from an executive corporate background, who works closely with all internal teams (e.g. Legal, Risk Management, HR, IT Security and Communications) and ensures corporate buy-in at all levels.
Recognised industry speaker and key commentator on social media to many top marketing seminars and conferences across the UK and Europe.