Mustafa Ibrahim is a senior strategy and management consultant with the global consulting firm Peppers & Rogers Group focusing on TIME (Telecommunications, Internet, Media & Entertainment) and Public Sector practices

He managed projects for several high profile clients in the MENA region focussing on the following areas:
- Business Strategy Development with B2B Focus
- Operating Models Design
- B2B Sales and Lead Management
- Operational Excellence
- Customer Experience Management
- Performance Management
- Revenue Stimulation
- Complaint Management
- Customer Loyalty & Retentio
- One-Stop-Shop Model Design and Implementation
- Business Process Re-engineering