Ikeria Thompson

Hey there, my name is Ikeria. I am a results-driven professional with a background in customer service, operations, and administrative support, now transitioning into the IT field. Air Force veteran with experience managing high-volume workloads, resolving complex issues, and supporting teams in fast-paced environments. Skilled in troubleshooting, communication, process improvement, and technical support with hands-on experience in Windows systems, networking fundamentals, and cloud technologies. Passionate about helping people, solving problems, and continuously learning new technologies.