Ileana Centorame
Luxury Business, ready for a new job, and international MBA candidate in Italy
I help organisations to meet and exceed their goals.
My expertise encompasses all aspects of luxury general business administration and luxury sales management with extensive experience in charting out sales strategies and contributing towards enhancing business volumes and growth.
I have demonstrated skills in establishing and managing diverse luxury business relationships while improving quality performance and satisfaction ratings. I’m well-versed in increasing market share, retaining key clients, and exceeding aggressive revenue targets through outstanding customer service and deployment of successful marketing programmes.
I have proven expertise in identifying and capturing potential business opportunities, and modelling and implementing products sales and distribution strategies to infiltrate into new market segments. I am able to leverage strategic acumen and disciplined execution to inspire cross-functional team collaboration, building lucrative relationships, and mentoring and championing teams to achieve outstanding results.
★ Few highlights of my career are:
☛ I streamlined customer service delivery processes and fostered professional relationships with luxury clients resulted in achievement of customers rates of 76% USA, 11% Italy, 5% Canada, 5% Brazil, and 3% Northern Europe.
☛ I promoted luxury to sales and marketing manager for strategic sales and business planning, effective communications and marketing management, key sales projects execution, and contracts development and negotiation.
☛ I delivered strategic directions to team members on effective sales and marketing planning, partnerships development, and business expansion / growth, and customer service.
I am technically proficient in Microsoft Office Suite (PowerPoint, Excel, Word, Access, Publisher, Outlook), Zucchetti AdHoc Revolution, Mexal, Salesforce, and GO Next.
While others take pride in meeting all standards set before them, my passion is for delivering exclusive service that goes beyond organisational expectations.
Connect with me today to find out how I’ll make your mission my mission, to help bring all of your business objectives into focus!
📞 +39 366 509 6282