Ilona Nowak

➡️I'm a manager with 12+ years of experience in the banking sector. Experience gained in several large international corporations and various functional areas. My business is based not only on effective complex team management, but also on strategy and budget planning, which has contributed to the success of the branches where I have had the pleasure of managing. I am fascinated with technology and continuous development, and I keep up to date with the latest trends. I strive to constantly expand my skills and knowledge to meet the dynamic challenges of the modern business world.

✅ leadership skills that motivate teams to excel in achieving designated business objectives
✅ fascinated by project work and continuous development, allowing me to stay abreast of new technology and industry best practices
✅ expertise in analysing and interpreting complex data to drive strategic decision and improvements
✅ effectively communicating with cross-functional teams and management
✅ active cooperation with various distribution channels such as: partner outlets, agency network, tribe units
✅ high analytical skills in the context of analysing market data, competition and results effective project planning and resource allocation

🛠️ Workday, CRM, Jira, Dashboard, MIS, Excell, Power point

💁 Managing Mass, Premium, Selekt and SME market (KPI, balances, Client net, income, cost optimization, mitigators)

👩‍💻 Specialties: Leadership, Customer Experience, Customer satisfaction, Drive weekly forecast, Consumer finance, SME, Leasing, Learning machine, PD, IRB, Pipeline, Stakeholders management, Compliance, Coaching,

👩‍🎓Experience is supplemented with solid educational background three faculties M.Sc. Geophysics, Postgraduate Human Resource Management, MBA in Project Management