Immigration Iowa

Our firm values the people we help and we have developed Our Commitment to our
clients as follows:

Our Commitment

  • We listen to you and provide OPTIONS.
  • We respect you enough to work TOGETHER.
  • We understand it’s your life and your American DREAM
  • We’ll guide you to make the best decision – for YOU.
  • We have the expertise to process your case RIGHT.

In addition to Our Commitment, our culture includes treating each other and our clients
respectfully and courteously. Our Courtesy Standards used in our firm are as follows:

Our Courtesy Standards

  1. Speak very politely using a person’s name – ‘please & thank you’ is a minimum.
  2. When you talk about a person who is not present, speak as if they are listening to your conversation. Use the person’s name in each sentence in which you refer to them.
  3. If you have a problem with someone, talk about the problem only with them and in private?
  4. Apologize and make restitution if someone is upset by your actions.
  5. Greet and farewell everyone by name with eye contact and a touch.
  6. Blame a system not a person.
  7. Tell the truth.
  8. Use positive conversation.