Barry Barigton

We help company reduce churn and increase work of mouth sales by changing the front line agent’s behavior. We achieve this in 4 ways. There is a salesforce app that’s brings customer centric metrics to the agents and front line managers in real time. Then we have training to accelerate the change, the training is broken into two sections. There is an agent training workshop and a front line manager training course.We then have a consultancy package that will help the leaders design and implement the new world and allow them to drive a successful cultural change that will be worth millions.