Ingrid Coulon

An operations director with staffing, sales, and accounting acumen, I consistently exceed targets and excel in…
 Leading staff in on-going service improvement, strong customer relationships, and delighting clients
 Evaluating operational processes to create and implement improvements for better profitability
 Recruiting, training, and motivating personnel; developing employee programs and handbooks
 Communicating effectively and confidently with clients, management, peers, and staff
 Ensuring smooth operations from planning to implementation through follow-up
 Shaping the details of corporate vision and putting it in motion