613 Manuyo 1, Las Piñas City

Joey is a Data Services Manager of a leading Telecommunications compay in the United States and across the globe, based in the Philippines.

He is responsible in getting its clients' internet needs and services delivered on time via a B2B setup.

He caters the the demands of its clients in the US territory and making sure that they are satisfied and happy on the services that the company provides.

Joey helps them identify problems on their data system through data gathering and research and analysis to maintain good connectivity to te web.

He attends to customers needs on their projects from small to large scales for their branches to ensure that they are being fueled properly to propel their operations from a wide variety of businesses ranging from Government Agancies, Banks, Power Companies, Military Bases, Airlines and more.

Prior to this position, he served as a Customer Service Representative of the World's leading Muti-Media, Graphic and Web Development Software Company, Adobe.

He assits the company's end users to its software needs, license inventories, purchase to delivery services and general inquiries. He was then promoted as one of its Subject Matter Experts, SME assisting Tier 1 Reps to better serve their customers through coaching and technique development strategies in Methods and Processes.

He was later on tasked to help in the company's drive to enhance its Knowledge Based Methods and Process Data System to be more efficient and user friendly for its users to find faster and more accurate resolutions and to develop its policies adjusting to its customers' growing needs.

Joey finished his primary education at Rizal Central School where he first had his foundations in Campus Journalism as an Editorial Cartoonist which earned him National Awards for his last Three Years stay at the primary level which includes Most Outstanding Campus Journalist of the Year, 2006.

He then went to Colegio de San Francisco Javier for Highschool. A Catholic administered Academic Institusion where he continued his love for Journalism as Editorial Cartoonist and developed a passion for writing through Editorial and Feature Writing for the rest of his Four Years stay.

Philippine Christian University became his new home for College Education where he is an undergraduate student of Political Science.

  • Work
    • West Contact Services Inc.
  • Education
    • Philippine Christian University