Jacob Gutiérrez Flores
ERP, CRM, and IT Business Systems Analyst in North Canton, Ohio
Versatile, Client-Centric, and Positively Affects Bottom-Line by Delivering End-to-End Integrated Solutions
Widespread experience in management information systems field within corporate and public sector organizations. Extensive experience in software development lifecycle (SDLC) of enterprise-wide and departmental applications, and full lifecycle implementation of CRM and ERP packages. Strong leadership and management skills. Excel at planning, analysis, design, development, configuration, implementation, testing, support, and maintenance on several projects and clients in diverse industries.
Proven success developing strong client relationships using superior bilingual interpersonal communication skills; native Spanish speaker with English full professional proficiency competency. Understand business requirements, designing cost-effective technology solutions, and implementing solutions on time and under budget. Proactive, detail oriented, organized, and client focused.
Areas of expertise include Opportunity-to-Order and Order-to-Cash business processes, including customer master data, pricing, sales documents, sales information systems, initial loads, and integration and connectivity with other systems.