Jacqueline Eaton

Helpdesk technician and Office Administrator in Burnet, Texas

Hey, I’m Jacqueline. I’m a Helpdesk technician at TeleTech and an Office Administrator for Longhorn Cavern Outfitters living in Burnet, Texas. I am an experienced professional in the information technology and social service industries. I am a fan of technology, education, and volunteering. My skills include basic troubleshooting, desktop support, customer service and training. I’m also interested in travel and conserving the natural beauty of the hill country.

Additional Information

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Highly skilled in office computer software including Word, Excel, Outlook, PowerPoint. Experience using office equipment including installing and updating software. Experience installing and maintaining off site workstation and equipment QPR Suicide Prevention Certified. Experience with crisis intervention. International traveling experience. Cash handling experience. Extensive customer service experience. Knowledge of Texas state laws and legal codes (Texas Family Code). Experience with legal documents and documentation. Experience handling confidential information and records. Experience in fast-paced work environments. Call center experience.

  • Work
    • TeleTech; LCO
  • Education
    • Texas A&M University
    • University of Houston Victoria
Testimonial
Jacqueline has a great personality and work ethic. I have worked with her for a while and I would happily work with her again. She is a strong asset to any team she is a part of.
Erik Ford, TeleTech Service Desk Analyst