jagadish N

Designer, IT admin, and trainer in Bangalore, Karnataka, India

I’m a problem-solver at heart, blending technology, training, and creativity to make a real impact. Over the past 7+ years, I’ve taken on multiple roles—IT Support Specialist, Trainer, and Web Developer—helping organizations streamline tech operations, train students, and build a strong digital presence.

I thrive in dynamic environments where I can fix, teach, build, and innovate. Whether it’s troubleshooting issues, coaching students, or designing websites, my goal is to make technology work for people, not the other way around.

💼 Work Experience

IT Support Specialist – Dream School Foundation

📅 June 2022 – Present | Bangalore, India
Helping people overcome tech challenges and ensuring smooth IT operations.

  • Diagnosing & fixing hardware/software issues via phone, email, & remote support.
  • Managing Windows OS, Office 365, and Google Workspace setups.
  • Ensuring network stability and coordinating with vendors.
  • Training employees & students on IT tools & security best practices.
  • Keeping IT assets secure & optimized for better performance.

🛠 Skills: IT Support | Troubleshooting | Networking | Microsoft 365 | Security & Compliance

Technical Trainer – Dream School Foundation

📅 Jan 2019 – Present | Bangalore, India
Simplifying technology for students and professionals.

  • Designed & delivered hands-on IT training programs.
  • Created interactive videos & presentations for learning.
  • Provided one-on-one coaching to boost tech confidence.

🎤 Skills: Public Speaking | Training Development | LMS | Communication

Web Developer – Dream School Foundation

📅 Aug 2017 – Present | Bangalore, India
Managing DSF’s WordPress website and ensuring its effectiveness.

  • Keeping content fresh & engaging.
  • Optimizing UI/UX & website performance.
  • Implementing SEO & security best practices.

💻 Skills: WordPress | HTML | CSS | PHP | Web Design | SEO

Telemarketing Executive – Justdial

📅 2016 – 2017 | Bangalore, India

  • Engaged customers & explained services.
  • Handled inquiries, objections & closed deals.

📞 Skills: Sales | Customer Handling | Negotiation

🎓 Education

🎓 BCA – Madras University
🎓 Diploma in Information Science – M S Ramaiah Polytechnic

🏆 Achievements

✔ Trained 200+ students in IT skills.
✔ Developed 20+ educational videos for digital learning.
✔ Set up 10+ computer labs in government schools.

  • Work
    • Dreamschool Foundation