Jim Kalbach

Public Speaker, Musician, and Designer in New Jersey

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Hi. I'm a user designer and strategist focused on creating great customer experiences. I have a degree in library and information science, as well as a degree in music theory and composition. I'm the author of two books:Designing Web Navigation (2007) and Mapping Experiences (2016) I blog at http://www.experiencinginformation.com.

  • #technology
  • #design
  • #strategy
  • #customerexperience
  • #music