Senior Manager, CRM Systems - That's me!

EXPERIENCE PROFILE

Experienced demand generation sales leader, new business development hunter and trainer/coach with over 18 years’ experience in delivering overall productivity and effectiveness to ensure objectives and priorities within the sales organization are achieved.

Proven ability to develop and manage demand generation initiatives and sales teams.

Experienced in creating demand generation messaging (strategies & tactics) and value propositions to support new account business development opportunities.

Ability to identify and implement opportunities for sales process improvement by understanding process bottlenecks and inconsistencies.

Experienced in developing, deploying, and monitoring the accuracy and efficient distribution of sales reporting and other business intelligence data essential to the sales organization and leadership.

Advanced expertise in salesforce.com. Hands on developer and trainer in the use of KPI sales dashboards, channel sales reporting, and individual contributor sales performance reports and dashboards.

Advanced experience in outbound/inbound predictive dialing software, including complete integration with Salesforce.com to enable 360o business intelligence reporting and call coaching.

Hands on expert developing strategy and implementation for inside and field sales call centers incorporating predictive dialing software solutions with salesforce.com.

Experienced with live chat technologies and all social media platforms to drive demand generation and conversions.

Versatile and resilient leader able to thrive in challenging environments to streamline organizations and competitively position firms for global market penetration.

Ability to foster close, cooperative relationships with peer leaders, sales management, and sales and support personnel.

Core Leadership & Technical Competencies

Sales Leadership, Training, Coaching Inside/outside Sales, Management, Team Leadership & Collaboration,
Salesforce.com, Social Media Demand Generation, Sales Negotiations & Presentations, Brand Management, Product Packaging & Design, Product Development & Launches, Managing Strategic Partnerships, Competitive Product Positioning,