"My grandfather worked in the communications industry for over 40 years and he taught me the value of providing excellent customer service along with the importance of maintaining attention to detail. Serving in communication industry leadership roles, particularly one with the SCTE, is a way for me to give back to the industry that has given so much to my family and to me. Having my start as a customer service representative, and serving in a number of other roles prior to being named Chief Technology Officer, has allowed me the unique opportunity to see the cable and broadband industry from a variety of perspectives. This understanding allows me to better promote the SCTE in my company and community, in Region 8 and nationally. I believe that the training programs offered are a key benefit of the Society and I will work to encourage all members to take advantage of these opportunities." Jason Hansen is the Chief Technology Officer at Conway Corporation in Conway, Arkansas. Ever mindful of the future and with the vision and courage to explore alternative solutions, Jason strives to improve and expand the company's advanced services. Leading by example, his passion and work ethic inspire a dedication to innovative thinking and superior service. Between 2009 and 2010, Jason led the launch of Conway Corporation's voice services and DOCSIS 3.0 Internet offerings. In 2011, his first year as CTO, Jason successfully guided his team in the further expansion of voice services into Conway's small business market, the transition of customer email service to Google Apps, the launch of multi-room DVR service and the launch of an iPhone app for Conway Corporation customers. A graduate of Hendrix College, Jason joined Conway Corporation in 1999 and served as the Wide Area Network Administrator from 2002 until 2007 when he was named Manager of Broadband and Video Services. In 2011, Jason was promoted to CTO, managing the company's local area network and systems development departments and is responsible for the citywide broadband, cable and voice services. In addition to his leadership at Conway Corporation, Jason introduces and integrates technology into the community boards where he serves including the Faulkner County Boys and Girls Club and the Oak Grove Cemetery Board. Jason is a member of the Conway Noon Lions Club and the Faulkner County Leadership Institute Class of 2011.