Jayant Gupta

I am a ITSM Consultant with HCL Technologies (ISD).

- ITIL v3 - F Qualified.

- Six Sigma Green Belt Certified

- PMP 35 contact hours completed and Preparing to Crack PMP.

Tools worked upon -> HPSM, HPOM, HPCAE, HP NNMi, HPAM, HP DDMi, HPPM, HPNA, HPPI, HP Reporter, Connect – IT, SC Auto, iDashboards, Service Request Catalog (SRC), SQL Server Reporting Services (SSRS), Instant KB, HP BAC, NewRelic, Solarwinds, Netcool Omnibus, Impact & WebGUI, VUGen Load Runner, BPM, RUM, DPS, HP uCMDB, HP BAC, BMC Atrium CMDB, DBDepo, CMDB Data hub, Enterprise Systems List (ESL), EDS Service Request Portal

Management Competencies:

> Project Management

> Client and Vendor Relations

> People Management

> Performance Management

> Team Building/Recruitment