John (Jay) William Frink, MBA

Senior Product Manager with over 12 years of 360-degree product lifecycle leadership across SaaS platforms, developer ecosystems, enterprise APIs, and AI/ML-enabled services. I turn customer research, market data, and business needs into product strategies and measurable outcomes, then drive execution with cross-functional engineering and design teams through structured discovery, prioritization, agile delivery, and KPI/OKR measurement.

Experience

• Cisco | Product Lead, AIOps
• Splunk | Senior Product Manager
• Sophia Genetics | Product Manager
• PNC | Product Owner

AI/ML Personal Development

• VERA, an ethics RAG system for LLMs
• Cereal Sorter, a mechatronic classifier
• Jobinator, an agentic job search platform
• 6 DOF natural language-controlled robotic arm