Jay Jenkins

Jay Jenkins (James Jenkins) is the Business Process Management (BPM) Practice Lead and a Principal Consultant for SMS Management and Technology. Jay has over 13 years of BPM and workflow experience using various technologies. He currently oversees various BPM projects and is an advisor to financial and government agencies for implementation of BPM systems for both tactical and transformational programs of work.

Jay attended the University of Missouri in the Computer Engineering program and immediately joined a software company specializing in terminal emulation. Jay then joined a FileNet partner in New York that specialized in data capture and workflow. This began his focus on business process and efficiency. His clients included Amalgamated Insurance, Federal Express, Gallup, US Census Bureau, Revenue Canada, Massachusetts Department of Revenue and VSI Holdings.

Jay joined the consulting arm of KPMG in New York City which spun off to become BearingPoint. As a consultant and manager for BearingPoint for seven years, Jay worked as one of the BPM leads working across both integration services and data and knowledge management areas. BearingPoint transferred Jay to BearingPoint Australia to help grow the Australian Content Management and BPM capability. Jay's clients included Commonwealth Bank Australia, IAG, Australia Post, Westpac, Telstra Corporation Ltd, New York City Department of Finance, New York City School Construction Authority, Commonwealth of Pennsylvania, Florida Department of Education and Arizona Department of Revenue.

Jay Jenkins is a recognized expert and thought leader in BPM. Current clients include international and Australian tier 1 banks, health insurers and government agencies.