Jeanelle Folkes is a top-performing higher education professional with over eleven years of experience in the higher education field ranging from advancement, student services, student affairs, admissions, and data operations. She is highly driven and motivated, and possesses a passion for student affairs, diversity, and inclusion. She has also excelled within her role of Operations and Systems Support Specialist at Columbia University, which enabled her to explore data operations management. Jeanelle has strong technical and computer knowledge and skills, and applies creativity and expertise while handling challenging moments and issues. Superb interpersonal and communication skills are an asset when interacting with management, fellow employees, students, and student families. Proven success at training and supporting end-users and personnel.

Jeanelle Folkes established her small business, Jeanesque Photography LLC, in 2011. She has taken advantage of the opportunity to learn various aspects of entrepreneurship and business management. In 2015 she was targeted in a photographer extortion scam, which affected photographers worldwide with false negative reviews on a variety of online review and rating sites. In her case, she was targeted by extortionists based in Bangkok, Thailand. This forced her to put photography work on a temporary hold to clean up the mess made and to do her own research to learn the logistics of Search Engine Optimization (SEO) and online reputation management. She continues to see success in replacing the false negative reviews with more relevant online content.

Jeanelle Folkes' specialties include Student Affairs, Budgeting, Accounting, Diversity and Inclusion, Customer Service, Student Services, Higher Education, Data Operations, Operations Management, Identify Theft Prevention, Systems Integration, Graduate Admissions, Marketing, Social Media, and Photography.