Ivan Adame

I am a seasoned System Administrator and IT Support Engineer with over a decade of experience in telecommunications and information technology. Holding a Bachelor's degree in Telecommunications Engineering from Universidad Autónoma de Ciudad Juárez, I specialize in network administration, server management, and IT infrastructure optimization. My career is driven by a passion for delivering innovative solutions that enhance operational efficiency and user experience.

Currently, as an IT Support Engineer at Wistron, I manage critical systems like SCCM, Active Directory, and Office 365, deploying updates and crafting Power BI dashboards to provide actionable insights. I’ve developed a Power Virtual Agent chatbot for helpdesk efficiency and championed RPA initiatives to streamline IT processes. Previously, as an IT Manager at Miscelec, I spearheaded the setup of six retail locations, implementing VoIP systems, VLANs, and POS solutions, while ensuring robust network security with tools like Avast Antivirus.

My technical expertise spans routers, firewalls, CyberArk, and Microsoft SQL Server, complemented by a knack for troubleshooting and user support. Beyond work, I enjoy staying active and exploring new technologies, which keeps me energized and innovative. I’m excited to continue driving IT excellence and collaborating with professionals to create impactful solutions.

Let’s connect to explore how we can elevate technology together!