Jeff Day

After completing my Bachelor’s Degree at Northwood University, I have held a variety of IT Support Management Positions over the years that have allowed me to gain valuable experience leading me to this point in my professional career.

I am an IT Professional with 20+ years of Service Delivery, IT Management & IT Support Management experience. I have a strong passion for Technology with a focus on improving customer service. I also have a reputation for being a successful Leader, Mentor, Technology Specialist and Service Delivery Manager. My past IT & Support experiences have allowed me to gain knowledge and background you are looking for to continue the growth in an organized and future proof manor while deploying a “The Team” atmosphere.

Recently Steven DeFour, wrote this recommendation.

“Jeff was brought in to manage a team that was working against itself and in total chaos due to lack of decent leadership. He came in & brought the team together teaching us how to work as a team not individuals. With his guidance the team came together as one team for the first time to meet and exceed all of our KPI goals. Jeff is hard working & always is finding ways to improve processes to make his teams as efficient as possible.

While working with Jeff, I got the pleasure of moving up from team member to Team Lead. The amount of leadership skills I learned from Jeff is what I attribute all of my success in management to today. He raises up his team to become successful hard working team players.”

Sam Lamerato, wrote this recommendation.

“Jeff was an intricate part of rebuilding & revamping the IT department at the Palace of Auburn Hills. He cares about his team not only as workers, but as people. I have been able to work with him while at 2 different companies & he has greatly helped my development as an IT professional.”

Dan Westness, wrote this recommendation.

“I have worked with Jeff for almost 4 years between two different companies. He has always been an excellent mentor, leader & resource. His attention to detail & ability to see the big picture is uncanny. I feel like his strongest ability is to see a situation for every angle (Business, Revenue, Employee Relations, Technical, Prudence & Long-Term effects) & make a solid decision on the right path to take. He is an excellent asset to any company he has worked with and continues to strive for only the best.”