Jeffrey Neville

Jeffrey Neville is a recognized leader in retail, ecommerce, and agentic commerce, with over three decades of expertise helping national chains, startups, and emerging marketplaces scale for the future. With hands-on leadership in strategy, technology, and operational transformation, Jeffrey thrives amid rapid change and resource constraints—driving meaningful growth across digital commerce, omnichannel innovation, and AI-powered business models.

As President of Rose&Thomas, he steers strategic and operational direction for a strategic consultancy, guiding retail transformations and empowering client success.

Previously, Jeffrey has delivered full-scope launches for luxury retailers, led multi-hundred-store chains through digital reinvention, and built agile teams for Fortune 1000 firms as a Senior Vice President and tech executive. His engagements include defining technology vision as a fractional CTO, optimizing platforms for consumer startups, and leading strategy for top brands like Colgate-Palmolive, Pepsi, and Coca-Cola.

A founding voice in Agentic Commerce and an evangelist for the Retail AI Council, Jeffrey builds future-ready organizations that win by integrating discipline, customer-centricity, and breakthrough technology. His thought leadership appears in leading media and conferences—including presentations at NRF, RetailX, and Retail East—and in his widely-read Substack newsletter on commerce, innovation, and the future of AI.