Jennifer Cerda

Jennifer Cerda Mora
Customer Experience Alchemist | Bilingual Communicator | Empathetic Problem-Solver

I’m Jennifer — a passionate advocate for meaningful human connection through technology and empathy. With a sharp intuition for customer needs, I bring over a decade of experience in client engagement, digital support, and user-centric service, blending business strategy with a warm human touch.

I thrive where communication, curiosity, and care collide. Whether supporting global teams, empowering users, or helping brands build trust, I lead with heart — in Spanish or English. My background in education and neurodiversity gives me a unique edge: I listen differently, connect deeply, and always strive to leave people better than I found them.

Currently exploring new opportunities where I can keep delighting customers, solving puzzles, and making people feel seen.

Let’s connect — especially if you’re into authenticity, innovation, or coffee-fueled collaboration. ☕💡