Jeriann Fisher

I was originally in marketing and communications. My excellent verbal and written communication skills have allowed me to build a career in customer service in the wireless industry and that experience has proven to me that one of the best ambassadors for any successful brand is a satisfied customer.

I've always enjoyed being on the forefront of technology and it was a thrill to ride the wireless industry wave from the days when the only wireless device available was a phone installed in a vehicle to the hand-held computers of today. But my now former employer left the area and I am embarking on a new direction. What better way to blend my customer relations experience and technical savvy with my skills as a writer than in social media journalism?

Please consider me for customer relations management, crisis communication, copy writing and editing, or social media specialist.

Skill sets: customer relations, customer service, project piloting, negotiation & account analysis, event coordinating, meeting planning, copy editing, copy writing, report writing, corporate & customer communications both verbal and written, persuasive writing, research & fiction writing. Social media platform savvy, including Facebook, Twitter, Google+.

I will earn my certificate from the University of Washington's Social Media Technology Design & Implementation program in June 2013.