Jerry Penny
Nurture Marketing Expert, marketing, and Mentor in Melbourne, Australia
Hey there, I’m Jerry Penny from Nurture Queen Videos. I am known as The Nurture Queen, and I am passionate about helping you nurture your customers.
The CARM Group, stands for Customer Appreciation & Relationship Marketing, as this is what any business should stand for.
If you are not here to serve and delight your customers then why are you in business?
Did you know 68% of customers leave simply due to a perceived indifference. They simply think you don't care about them, so they go elsewhere. Do you know how much of the traffic can stay with you, just with a little relationship marketing tactics put in place.
My background includes a vast marketing background. I stumbled into a PR, Communications and IT degree because I just loved the show Absolutely Fabulous. I started my marketing career at 22 with the VACC. Here I got my flair for writing, design and marketing communications. I finished my corporate career as the Marketing Manager Aus NZ for CIPS, where education for procurement professionals was my main focus. Throughout my different jobs, the overlying trend was membership associations and creating a community and raving fans of the brand.
Having worked in hospitality in my university years, I always had a passion for helping out restaurants and cafes with their marketing. As The Nurture Queen, I now specialises in helping hospitality reach out to their customers and nurture them.
Website: under construction at www.thenurturequeen.com.au
Facebook: @thenurturequeen
@nurturequeenvideos
Insta: @jerrypennynurturequeen
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