Jessica Hatchett, MBA

Sales Specialist and Customer Success Leader in Austin, Texas

Jessica Hatchett, MBA

Sales Specialist and Customer Success Leader in Austin, Texas

Jessica Hatchett is a dynamic sales and customer experience professional with over 16 years of expertise in driving revenue growth and enhancing customer success within a variety of industries at leading companies such as Tesla, NinjaOne, Kendra Scott and Austin's own STRÜB Residential. With the proven ability to lead and collaborate effectively with teams, Jessica consistently delivers tailored customer experiences that boost sales and achieve high CSAT scores.

Jessica is a proud graduate of Baylor's Executive MBA program (Sic 'Em, Bears). She refers to herself as a Perpetual Student and is dedicated to continuous learning and professional development as shown through the vast list of certifications she has earned over the years. Jessica is passionate about fostering strong client and customer relationships and implementing innovative strategies that elevate overall business success. She's looking forward to returning to her career true love of residential real estate sales. Jessica initially earned her real estate license in 2010 and worked as a Realtor in Austin, Texas until 2017.

Jessica hails from a small town in east Texas called Jacksonville where she grew up. She attributes her personable approach to business to the influences of this small town and the amazing people in it. Kindness, friendliness, compassion and empathy for others are paramount to Jessica and are the cornerstones of her personal and professional life.

Education
- The University of Texas at Austin
- ESCP Business School- Europe
- Baylor University’s Executive MBA Program

Testimonials

Jessica is a dedicated team player who consistently prioritizes customer needs, building strong rapport through authentic and genuine interactions. She excels in operational tasks and leverages her extensive network to connect potential customers with the Tesla brand, guiding them to discover how our innovations can transform their lives. Working with Jessica is a true pleasure—she's always eager to go the extra mile to achieve outstanding results.

Vicente Marsh | General Manager at Tesla

I had the opportunity to work with Jessica during the last two end-of-quarter delivery pushes at Tesla’s Gigafactory in Austin. In a fast-paced, high-pressure environment, she consistently showed strong ownership, adaptability, and a team-first mindset. She communicates clearly, stays composed under pressure, and approaches challenges with a solutions-oriented attitude. It was clear that the discipline and strategic thinking she developed through her MBA translated directly into how she operated

Seif Allah Bouchrara | Tesla

I was lucky enough to get to study abroad with Jessica during our college years at UT Austin. We spent a summer in Paris, France together and have been friends ever since! Our program was almost 17 years ago and I have been able to watch all of Jessica's growth and success over the years. She is intelligent, trustworthy, dependable, and hard working. I know there have been many times over the years where I called Jessica for career advice because I value her opinion and knowledge.

Laura Garcia Stroud | Financial Services Professional at New York Life

Jessica continually goes above and beyond in her work. Her commitment to her clients is clear with her consistent positive attitude, professionalism, encouragement, and knowledge of the industry. There are not many professionals like her around and you would be at a loss to not consider her for any realty services.

Kyle A. McCall | Law Enforcement

Jessica went above and beyond in looking all around town for me to find a place to live that met my needs. Nice to have someone looking out for you who believes in truly personal service. As she said to me, she evaluated the opportunities as if it were for her own mother or family member.

Cindy Weatherby | Principal at Weatherby Consulting

Jessica is a real go-getter. She is detail oriented and a very hard worker. She will not settle for 2nd best. I highly recommend Jessica for your next home purchase.

Perry Henderson | Top Broker at Douglas Elliman

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