Jessica Lee Chicago UPS Store

Jessica Lee of Chicago UPS Store is a visionary entrepreneur, business consultant, and community advocate known for her commitment to empowering others through opportunity. Based in Chicago, she owns two UPS stores in the city’s bustling Northside, where she has cultivated a thriving business that reflects her core values: inclusion, resilience, and service to others. As a deaf single mother of two, Jessica’s journey in business has been defined by overcoming obstacles and transforming challenges into opportunities for growth—not just for herself but for the communities she serves.

A first-generation immigrant from South Korea, Jessica moved to the United States with dreams of building a better life. She became the first in her family to pursue small-business ownership, breaking barriers as she navigated the complexities of entrepreneurship. Through her businesses, including her current franchise ventures, Jessica has focused on providing a platform for those from underrepresented communities, particularly members of the LGBTQ+ community and individuals looking for a fresh start. She believes in creating workplaces where everyone feels valued, respected, and empowered to succeed.

Jessica’s educational journey is a testament to her determination and drive. She studied biochemistry, business law, and accounting at the University of Illinois, Chicago (UIC) and DePaul University, where she later earned an MBA from the Quantic School of Business and Technology. As a Certified Public Accountant (CPA), she has applied her deep understanding of finance and business strategy to build and manage successful enterprises, including her current UPS franchise.

Before becoming a franchise owner, Jessica’s entrepreneurial path took a diverse and bold turn. In her late twenties, she owned and operated multiple nightclubs and restaurants, where she developed a keen sense of leadership and a unique approach to business management. These ventures taught her the importance of adaptability, innovation, and customer-centered service. They also reinforced her belief in the power of creating inclusive work environments that foster trust and collaboration.

Jessica’s entrepreneurial success is a direct result of her hard work, vision, and commitment to supporting others. Through her businesses, she continues to impact the Chicago community, creating jobs and opportunities while advocating for those often marginalized in the business world.