I make operations seamless and effective. It doesn't matter what I turn my hand to – I'll pick tasks up quickly and find ways to improve them.

A trip down memory lane:
In 2002, I started working as a PA to three directors at Dunlop. Little did I know that this role would shape my career in unexpected ways. It became the catalyst for who I am today. I would spend my days providing CEO-level PA support whilst juggling HR, Health & Safety and Quality Assurance. I wore many hats! And I’ve continued to do that throughout my career.

The next chapter:
I moved into Quality Assurance and later Human Resources where I delivered specialist HR services to managers and employees – I completed my qualifications to prove I'm serious about business excellence.

Skills in my toolbox:
Working for over two decades in specialist areas, I've been able to add many tools to my belt. Think of me as a Swiss Army knife that can manage multiple scenarios in any of the following areas:

• CEO-level support
• Imports & Logistics Operations
• Supply Chain Management
• Business Development & Support
• Policy Development
• Human Resources
• Project Management
• Data Analysis & Reporting
• Some serious IT prowess

I haven’t just developed skills; I’ve mastered the art of managing entire functions.

Climbing the entrepreneurial ladders:
Climbing the corporate ladder was fun, but I also built my own ladder! Enter VA Business Solutions in 2009. It allowed me to share insights with small business owners eager to improve their operations. I brought together everything I'd learned throughout my career. From my entrepreneurial spirit, strategic mind and ability to react quickly to change, I was in the perfect position to start my own company.

Approach to work:
I'm not just an average operations professional but an employer's go-to trouble-shooter and business improvement enthusiast. Challenges fuel my fire, and I'm always ready to roll up my sleeves. I need a role that keeps me engaged and constantly learning. I like to be in roles where I can see the bigger picture and contribute to the overall success of a company.

Beyond the 9-to-5:
When I'm not knee-deep in work, catch me sipping coffee in the morning for that caffeine boost and enjoying a calming cup of tea in the afternoon. I also love a good walk and being a member of the Ramblers brings a bit of balance to my life, I get to be part of a community where just putting one foot in front of the other is celebrated.