Joan Hebert

Joan Hebert, MBA, MS, principal of Hebert Performance Training, specializes in customer service, leadership, presentation/training skills, team building, customer-focused sales, and workplace communication skills. HPT is celebrating 15 years serving nationwide clients such as Time Warner Cable, Bayer HealthCare Pharmaceuticals, National Grid, U.S. Department of Defense, Citizens Savings Bank, New York State government, and numerous educational institutions describe Hebert as "energetic, humorous, captivating, down-to-earth, and able to gain the interest of trainees!" Hebert is a certified Achieve Global and American Management Association instructor, and Syracuse University Adjunct Professor. Prior to HPT, Hebert spent 15 years with AT&T as a #1 nationally ranked master trainer. HPT is a NYS certified “Woman-Owned Business Enterprise”, member of ASTD, SHRM, listed on the NYS Eligible Training Provider List, and the federal government CCR. Joan is a frequent ASTD and SHRM presenter, including the ‘08 and ‘09 NYS SHRM State Conference, and ’09 Vermont State HR Conference. Hebert’s articles on leadership, training, and customer service are published both in the US and internationally, and accessible at www.heberttraining.com. Info. @ [email protected] or www.heberttraining.com Anti-bullying advocate -visit www.thebullyproject.com and www.standforthesilent.org