John Ford

Oakland, California

John is an experienced workplace mediator and trainer. He is in the process of publishing a guide book on workplace mediation for HR managers.

John studied law at the University of Cape Town before moving to Namibia where he practiced from 1988 to 1995. Initially he focused on the representation of survivors of human rights abuses, before focusing on employment and family law after Namibian Independence in 1990.

After moving to the California in 1996, John set about getting trained as a mediator. Since then John has successfully mediated hundreds’ of disputes in the workplace. He has also worked with numerous teams that are held back by the inability to deal with conflict. He has mediated for the Equal Employment Opportunity Commission and currently specializes in the mediation of informal discrimination disputes in the Federal Sector.

John has provided training to thousands of employees in the workplace, at all levels, across a wide range of industries. His workshops have focused on mediation, negotiation, facilitation, conflict resolution, emotional intelligence, and customer service. He is the current trainer of the two day Mastering Workplace Mediation seminar to members of the Northern California HR Association. It is this training that inspired him to write his book, Peace at Work: The HR Managers Guide To Workplace Mediation.

John teaches negotiation at UC Berkeley School of Law, mediation to graduate business and psychology students at Golden Gate University and organizational collaboration online through Creighton University.

Mr. Ford is a past president of the Association For Dispute Resolution of Northern California (ADRNC). He was the managing editor of www.mediate.com from 2000 to 2011. Currently, he is a member of the Association for Conflict Resolution and the ADRNC.

Specialties: Training HR Managers the Skill of Internal Workplace Mediation, Customer Service Training, Workplace Mediation

  • Education
    • BA. LLB (University of Cape Town)