Cyber Systems Administrator at Northrop Grumman

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT and VMware, system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices. Provides Tier 2 (Help Desk) and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Windows Server operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Manages the VMware VDI solutions. Supports VMware server and desktop needs.

Was Director of Global Broadcasting Services/Lead Systems Administrator for GBSI Headquarters and remote locations.
Maintained the corporate servers and network, instruct, Install and maintain VILT (Virtual Instruction Led Training) broadcasting systems for classroom operations and instruction. The purpose of VILT is to support and/or replace the single instructor/classroom model with a versatile avenue for instructors, subject matter experts, and students to engage across multiple classrooms in highly interactive, multi-media enabled, synchronized environments. This concept will be the future for online and corporate training! http://gbsi.com/index.php/our-services/vilt

Taught Cyber Security, Microsoft and CompTIA courses at the local Troy University campuses.

Retired Air Force (22 years).