John Freeman

Technical Writer/Information Developer Specialist – a self-starter, motivated, and experienced technical communicator with a solid background in technical writing, team leadership, scheduling, managing, and training.

As a technical communicator, I have a wealth of experience and skills that stem from many years of experience in technical communication development for software, hardware, and system type products, and a working knowledge of all publication processes. While using a wide range of information authoring tools and applying hands-on methodologies with product application interfaces, I thrive in an environment translating complex technical information into simplified technical communication. To provide clear and high-quality communication, I strive to work closely with technical teams to create and preserve a seamless look and feel to all documentation and respective deliverables.

Factors affecting my technical communication expertise and documentation development skills include:

• Rapid understanding of technical and functional aspects of business and products
• Adherence to deliverable schedules based upon understanding of product development life cycles
• Active communication and participation in a project development team focused on project goals
• Living in the solution rather than the problem
• Quality optimizations
• Training
• Mentoring

TECHNICAL SKILLS

Languages/Coding: COBOL, Java, Java Applets, CGI, HTML, SGML
Systems/OS: Windows (XP and Vista), MAC, 390, UNIX, OS/2, VAX/VMS
Authoring Tools: FrameMaker, MS-Word, PowerPoint, Excel, Ventura, Lotus Notes,FrontPage, RoboHelp, scanning & OCR technology, NROFF/TROFF, Book Manager, Book Maker, MadCap Flare, Arbortext