Jonny Barratt

Technically adept and adaptable individual with experience in diverse environments, including digital, training and mentoring, engineering, service and support, and clerical.

Competent UX professional with experience advising on best practice, formulating, moderating and reporting on user testing both in-house, externally and remotely via think-aloud studies, qualitative, quantitative questionnaires and summative assessments.

Experienced in researching user requirements and identifying key user groups, formulating personas and defining user journeys and engagement plans. Prototyping new development following full UCD cycle and further periodic review after launch. Comfortable seeing projects through from inception to delivery while maintaining end-user focus.

Ability to manage and prioritise a workload, can work comfortably under own initiative or as part of a team. High level of IT literacy and a proficient user of popular modern applications, further implemented in the authoring of technical literature and training collateral and delivery of user training to a diverse cross-section of employees and external delegates.

Strong English skills and an effective communicator at all levels. A quick learner, dedicated to maintaining high standards and to continued professional and personal development.