Joy ann Panganiban

My employment background, demonstrate the great satisfaction I get from helping businesses succeed; my strength is being able to work with people to generate ideas that work, my past positions has been focused in the areas of customer relations management and data entry.

Creates and revises systems and procedures by analyzing operating practices, record keeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes, develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.

Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions, ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Specialties:administration, customer service, database administration, inventory management, invoicing, layout design, Macintosh, Microsoft office, Microsoft publisher, Microsoft windows xp, package design, quick books, research, sales support, secretarial.