Justin Smith
Vice President of Customer Service Centers in Seattle, Washington
Startup tech executive multi-skilled in achieving operational efficiency and increasing revenues in software, online marketing and contact/call support centers. Customer service, digital and direct marketing expert, client and new business development with existing operations improvement, data and campaign analysis, to improve product, management or campaign skilled. Employs analysis to identify issues and develop process improvements. Expert with service, performance marketing, CPM/CPC/CPA/CPL and Pay Per Call offers. Exceptional planning and implementation capabilities, resourceful in solving barriers to maximize resources. Demonstrated ability to adapt to new technology and work cooperatively with teams.
Quick sum of it, I like to build things — building teams, using technologies and tools to make it better for serving people with a WOW. Working with the teams I that have lets me do that. I set the bar very high and inspire those with me to work together with me to achieve it.