Kalyana Chakravarthy Darshanam

·Versatile leader as a delivery manager & people manager in the areas of Service Engineering, Service Operations, Incident Management, Change Management, Problem Management & Live Site Management, Service Design and Operational Excellence ensuring customer satisfaction & success with 16 years of experience.

· IT expert who is highly focused towards evangelizing DevOpsoriented culture as this will provide high agility, increased throughput and bring high levels of automation to support the online services and eventually reduce the "Time To" metrics.

· Customer obsessive mindset to create great customer experiences there by gaining trust

· Passionate leader with 6+ years of experience in managing and mentoring technical teams and motivating towards continuous improvement to create a growth mindset.

·Hands on experience as IT Build and Release Operations (Change Management) Leadwith expertise in Planning/Building/Optimizing/Streamlining IT release operational processes towards quick, easy and fast deployment methods, whilst maintaining IT services to have minimum loss to business.

·Self motivatedand result oriented leader with ability to handle and resolve incidents and complex problems in a high pressure and demanding IT environment whilst managing both people and processes.

·Proven technical abilities helped to lead the team by example in a diverse but inclusive work environment.