Kapture Crm

Kapture CRM is a cloud mobility-first CRM platform. Kapture CRM is an end-to-end business automation platform, unifying diverse business processes such as sales, customer service, and operations. The single unified platform enables you to organize your team hierarchy and create more effective workflows. This allows you to streamline the flow of instructions and tasks within each team vertical.

Kapture CRM provides these unique features within its cloud infrastructure.

* Omnichannel dashboard for ticketing & lead management

* In-built knowledge management and agent training system

* Real-time tracking of field employees through Mobility GPS system

* 360-degree in-depth reporting dashboards

* Generate sales and market trends reports

* Manage complete customer profiles

Kapture CRM caters to different industry verticals such as healthcare, retail, fmcg, education, real estate, hospitality and more...